Managed IT Services for Nonprofits

Empower Your Mission with Expert IT Support

How Our Solutions Benefit Nonprofits

Strategic Technology Assessment: We start with a comprehensive assessment to determine the best IT solutions for your nonprofit. This ensures we align our strategies with your mission and operational needs.

Team-Based Support: Enjoy consistent support from a dedicated team of IT specialists who understand your environment and practices. No more cycling through unfamiliar technicians.

Cybersecurity Focus: Protecting your data is our top priority. We develop a secure operating environment using advanced IT security solutions to ensure compliance and safeguard your nonprofit’s information.

Support for All Device Platforms: Whether your team uses Apple or Windows devices, our certified IT engineers at designDATA provide enterprise-level support to ensure everyone feels supported and productive.

Employee Empowerment: We offer regular, valuable IT training sessions to your staff at no additional charge, creating a knowledgeable and security-conscious workforce.

Regular Communication: We maintain a regular communication cadence with your organization’s stakeholders to ensure continuous improvement and satisfaction with our managed IT services.

Budget-Conscious Solutions: Our Hardware as a Service (HaaS) solutions provide modern, standardized technology within your budget constraints.

How Our Solutions Benefit Nonprofits

Here’s what some of our clients have to say about our managed IT services.

designDATA Reviews

5.0

Department Director, Fisher House Foundation
Department Director, Fisher House Foundation
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The most impressive is the level of trust and accessibility we have from top to bottom in the organization.
Director of IT, INFORMS
Director of IT, INFORMS
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designDATA has a solid support infrastructure in place for our staff. They are very responsive, and the technical staff assigned to our work have all been extremely capable and excellent communicators. I feel they are a trusted partner that provides immediate response and support as needed.
President, Prevent Cancer Foundation
President, Prevent Cancer Foundation
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Their partnership philosophy stands out. Rather than feeling like a service provider, they feel like a true IT partner. We don’t have dedicated CIOs or IT staffs in nonprofits, so it’s important to find a thought partner to help you make decisions so you can think about the organizations real mission.
Founder & President, Staffing Advisors
Founder & President, Staffing Advisors
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We love their team approach with a dedicated support team, drawn in as needed, leveraging people with real expertise. The right people, and the right time, right when we needed them. How they manage to have someone awesome at our beck and call, I do NOT understand, but it's awesome. I never feel like we have to wait to get the top tier support person. And most of our routine stuff gets solved on the first phone call, with no waiting on hold. (I've never seen anything like it.)
Chief Operating Officer, Pharmaceutical Company
Chief Operating Officer, Pharmaceutical Company
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The customer service is stellar. The team has been exceptionally happy with every interaction and I couldn't be more pleased. I highly recommend designData as a MSP.
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ITIL-Based Framework for Nonprofits

Our managed IT services are built around the ITIL (Information Technology Infrastructure Library) framework, ensuring best-in-class IT Service Management aligned with your nonprofit’s goals. Key pillars include:

  • Incident Management: Rapid response to service interruptions, with proactive communication to keep you informed.
  • Problem Management: Preventing recurring issues to save your organization time and resources.
  • Knowledge Management: Securely storing and accessing information specific to your nonprofit to provide top-tier support.
  • Access Management: Controlling system and information access to prevent unauthorized attempts while enabling legitimate users.
  • Request Fulfillment: Efficiently managing and resolving your support requests to ensure seamless operations.

Why Choose designDATA for Your Nonprofit?

Expertise in Nonprofit IT Support

We understand nonprofits, offering tailored IT solutions that align with your mission and support your objectives.

Cost-Effective Solutions

Our services provide maximum value, ensuring you get the most out of your IT investments while staying within budget.

Enhanced Security and Compliance

We implement robust security measures and ensure compliance to protect your sensitive donor and client information.

Scalable and Flexible Services

Our services adapt to your evolving needs, supporting your organization’s growth and changes seamlessly.

Partner with designDATA Today

Your mission is our priority. Partner with designDATA to leverage our managed IT services and empower your nonprofit with the technology it needs to thrive. Contact us today to learn more about how we can support your organization’s goals and make a lasting impact.
Book Your IT Assessment Today

Frequently Asked Questions

We work with a wide range of nonprofits, including charities, educational institutions, health organizations, environmental groups, and community services. Our expertise allows us to tailor our IT solutions to meet the unique needs of various nonprofit sectors.
Our managed IT services are designed to be cost-effective, providing maximum value without compromising quality. We help you optimize your IT infrastructure, reduce downtime, and prevent costly security breaches. Additionally, our proactive maintenance and support reduce the need for expensive emergency fixes.
We implement comprehensive IT security measures, including advanced firewalls, encryption, regular security audits, and staff training. Our solutions ensure compliance with relevant regulations, protecting your donor and client information from threats and breaches.
Yes, we offer cloud services tailored for nonprofits, including secure cloud storage, data backup, and disaster recovery. We assist you in transitioning to the cloud smoothly, ensuring your data is safe, accessible, and recoverable in case of disruptions.
We provide 24/7 help desk support to ensure your team can get IT assistance whenever needed. Our proactive network monitoring and management services help identify and resolve IT issues before they become major problems, keeping your operations running smoothly.

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