Careers

IT Career Opportunities

Check out our open positions below (you will be redirected to Doyon Limited, our parent company, to apply):

Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues. Utilize pre-defined call and ticket management procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager.  Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical topics to Tier 1 technicians. Provide onsite technical support to the client when requested by the Client Technology Manager.

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The Associate Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure.

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Why Join the designDATA Family?

In our world, there’s always a mission at hand or a goal to accomplish. That’s why we employ some of the best network engineers and IT consultants in the region; to ensure we can help our clients align their technology solutions with business objectives to solve real world problems. And we think that’s pretty cool.

We make it a priority to take care of our employees, offering an extremely competitive benefits package and a fun, flexible work environment. We also provide:

Medical, vision, and dental

401k retirement plan

Employee Assistance Program (EAP)

Life and AD&D

Short and long-term disability

Flexible spending accounts

Paid time off

Bereavement, family medical, and jury duty leave

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