24/7 Tech Support

When systems become too complex and costs rise, your organization will struggle to find a balance.

designDATA is a trusted partner that helps even the smallest of organizations run like a Fortune 500 company. We operate on a fixed monthly fee to help you easily predict and measure your costs. Your dedicated Client Technology Manager will work with you to align technology with your organization’s mission and goals.

Our managed IT services also united with our data center and cloud solutions, so you can easily consolidate, streamline, and modernize your business.

designDATA’s managed services provide your organization with:

24/7 monitoring

Round-the-clock monitoring of critical servers, along with backup, patch, and remediation of your information.

Unlimited helpdesk support

Remote and onsite helpdesk support available in two options and two full-time trainers on staff to help you increase productivity.

Access to certified engineers and architects

Our own team of onsite certified engineers and systems architects with subject matter expertise in highly-specific areas.

Our job is to help you create more tech-savvy employees:

  • Comprehensive in-person training on a variety of systems (Microsoft Office Suite, Data Sync Software Platforms, and more) to help you onboard staff easily, for no additional cost.
  • Weekly one-hour training webinars focused on topics that are both instrumental and applicable to you and your staff.
  • Strategic Security Initiatives that include in-person training and simulated online phishing attacks to ensure your staff are educated on today’s sophisticated cybersecurity threats.
  • Regular analysis of your service desk usage to determine what training solutions are most beneficial for your organization.
  • Access to our on-demand video training library.

Schedule a Free Consultation