SysAdmin Gold (SAG)
A designDATA Systems Administration Group (we call it SAG) is a method for a customer-led IT department to “plug in” to designDATA’s around-the-clock technology support team at a reasonable monthly cost. Common components of a SAG contract include:
- A client-led engagement
- 24/7 monitoring & systems administration
- Monitoring of all P1 servers 24/7
- Monitoring of all P2 servers 12/5
- Patching / updates / proactive support
- Weekly Server Event Log Review
- SNMP monitoring of aware devices
- Web Site monitoring including content checks
- All proactive work at a fixed-fee.
- Embedded time each month that is customer-directed.
- Access to designDATA’s vHOST enterprise datacenter at reduced cost.