Email has become the go-to communication medium for businesses of all sizes. It’s not uncommon to see people emailing one another when they could just as easily talk. While it is incredibly popular, many emails are poorly written, leading to confusion and both parties having to take time out of their busy days to clarify. This can make you unproductive, and the best way to stop this is by writing good emails to begin with.
Here’s six tips that can help ensure that the emails you send get your message across. By writing quality emails, you could see your productivity increase as you will have more time to do your work instead of clarifying sloppy emails.
1. Have a clear decision or action
99% of the emails you send are to ask someone to take an action, make a decision, reply etc. So, before you write any email pause for a minute and ask yourself: Why am I writing this and what do I want the recipient to do with this email?
If you can’t provide a clear answer to these two questions, you may want to try contacting the recipient through another medium, or take some time to think and come up with an answer.
2. Write it backwards
Once you know why you are writing your email, the actual writing becomes a lot easier. Because you will most likely be asking the recipient to do something, why not start with the request. Simply write down, in clear English, what you want done.
It’s important to be as clear and direct as possible to avoid any confusion and potential follow up emails that will distract you. Once you have stated what you want, then you can provide justification to your request, or background information.
The reason this works is because many business owners/managers/employees are busy, they don’t have time to read a whole report’s worth of information that ends with a request. Most of the time they will just skip to the end anyways, so why not put the most important part – the action that you want them to take – at the beginning.
3. Use lists
Many poorly written emails aren’t actually poorly written. They are just formatted in an inefficient manner. In most English classes, students are taught to develop their ideas or arguments through logical paragraphs, while having only one point to each paragraph.
Pause for a minute and think: If you get an email asking you to make a decision on what product to buy with five paragraphs each talking about a benefit or reason, would you actually read the whole email? Chances are the answer is no.
To be more efficient, break your ideas/reasons/arguments into a list. You can usually summarize the majority of main ideas of each paragraph into a single sentence. This makes them easier for you and the recipient to read.
4. KISS
We don’t mean you should kiss your monitor. In this context, KISS stands for Keep It Simple and Straightforward. You shouldn’t have long essays or arguments with lots of padding. Get to the point immediately and provide the essential information.
If you find yourself writing an essay or long report, email is not the medium you should be using. Instead put your thoughts into a word document that you attach to the email. In the email itself put a brief overview along with the most important points and tell your recipient to check the attachment for more information.
5. Have a relevant subject line
The subject of your email is like the title of a report or news article. Without a solid subject, the chances of your email being opened and read are low. It would be a good idea to write your whole email first, then the subject.
A good subject line can A) Interest the recipient enough to get them to open it and B) Provide enough insight so the reader can infer what you want. If you look over a subject line of an email you are about to send and see that it doesn’t make sense or reference the email itself, it would be a good idea to re-write it.
6. Proofread everything
This may make sense now, but we are all guilty of writing an email and pressing send without reading the content over. Once you hit send, the damage is done, you won’t be able to get the email back. That’s why it’s a good idea to read over your email after you finish.
You should look for any obvious spelling and grammar errors along with ensuring that the content makes sense. If you think it’s ok, then you can probably go ahead and send it. If you are the least bit hesitant, walk away from it for a few minutes then come back and read over it again. You will likely be able to see a couple of changes.
There are many options at your disposal that allow you to enhance your and your company’s productivity. Contact us today to see how our systems can help.

When it comes to operating a business, you are always walking a fine line, trying to balance costs and profits. This means you are probably eager to cut costs whenever possible. One area that has likely demanded a large investment is technology. The problem with technology is that it can be hard to keep costs at bay, especially when it breaks down.
Data: A set of values that belong to a set of items, is important to every business; it is largely useless in it's raw form though. Through the use, manipulation and analysis of data we get useful information that we can use to make decisions, gauge the health of our company or even tell how popular our Facebook Page is. While it is important, data can be hard to analyze without the right tools.
One of the more popular debates about the Internet is who exactly owns your data and information when it goes online? Most of the information regarding this is held in the Terms of Service, which most people click and agree to without reading. The interesting thing about this is that web oriented companies usually update their policies on regular basis and often introduce changes you may not be aware of. With so many websites, it can be a chore to keep track of all these changes, luckily there is an online database that makes this easy.
Operating a business is never easy. There is always something that threatens your business, and many disasters are simply beyond your control. These disasters are a part of business, and owners need to be prepared for almost anything. For many companies, the only way to prepare for adverse times is by developing a Business Continuity Plan.
When it comes to social media, each user has their network of preference. Many chose to use more than one, and because of this, trends from one tend to transfer over to others. One such popular idea, first launched on Twitter is now being used on almost every network. Yes, we are talking about the hashtag (#). Love it or hate it, it could help your networking.
Think of the everyday usual precautions you take. When you get into a car, you put on your seatbelt; when you leave the house, you lock the door, the list goes on and on. Yet, when it comes to online security, most people are content with a virus scanner, and do little about securing their personal data stored online. Why is this? If a grocery store clerk asks for your home address and phone number, you'd likely ask why they need it. Online however, we usually provide it without a second thought. Instead, we should be proactive taking steps to protect our personal information.
The dream of many an office worker is to have the option to work from home, either full time or a couple of days each week at least. For many, this is an opportunity to be closer to family and avoid what might be a long commute to work. Many companies have been happy to oblige, especially those in tech that have seen boosts to employee productivity, and benefits from increased flexibility. One major tech company looks on remote working less favorably though.
One of the defining characteristics of a business owner is the often overwhelming feeling that they must do everything themselves. Some entrepreneurs are not great at delegating within their company, let alone to specialists outside. This can cause problems, especially when you realize that you aren't an expert, and could use a little help. For many business owners this realization comes about when they tackle their IT systems and ensuing problems. One solution could be to outsource IT.
Data is a word you hear continuously thrown around these days. We know that the amount of data generated and available to us is increasing. Most businesses use the data they have as a judge of how they are performing or meeting goals. With the growth of data, analysis becomes increasingly challenging, and consequently many companies have turned to dashboards to help.